A friend asked me about call center opportunities for RNs or Registered nurses. My initial reaction is come up with a poker face and nod. That’s always my reaction when I am not sure about the answer. So I told him, “well you could actually apply in call center clinics”, great suggestion.  Well who could [...]

Like any other employees, we at the call center industry also underwent a preliminary job interview and a final interview (and in some cases; a semi-final interview in between). Well, what do you expect? You are applying for a job that requires some serious talking, and what better ways to look into your qualifications if [...]

How to compute for your income tax is one of the “must knows” in the call center industry, and why not? A call center agent’s work is no cake walk. It’s stressful and it is hard work. But no complains here, just stating the obvious. Talking non stop for 8 hours each day (or night [...]

I’ve been in the call center industry and customer service for nearly what? Four years?  I’ve had my shares of frustrations and have been on the receiving end of cuss and curses thrown my way.  Do I still get affected with the jibe and constant screams directed at me by the customers? Of course I [...]

A call center job in the Philippines, since it is usually on a graveyard shift, is a stressful job and a recent study abroad is indicating that the risk of breast cancer (especially to working women) just added another stick to the stress pile.
 
BBC reported that Denmark began compensating women who developed breast cancer after [...]