Archive for June, 2009

Of Storms and Graveyard Shifts

It’s dress down day tonight. That sounds odd. Dress down day tonight. It really sounds odd. Anyway, moving on, a storm signal number 2 is taking her sweet time getting here in Metro manila. Aside from the usual pitter patter of rain shower on the roof, the weather outside is manageable. The best [...]

Advantages of Job Fairs

This piece goes out to those who have tried repeatedly to apply in the call center industry before but was unsuccessful in doing so.
Everybody knows how expensive and how hard applying for a job could get. There are some that have been hopping from one center to another hoping to land a job. Doing [...]

Most Asked Interview Questions For an Agent Job.

Let me write in tagalog this time. I have been speaking in English all night.
Ito po ay isang lathalaing gabay na naglalayong tulungan ang mga kapatid na nagnanais pasukin ang mundo ng pagiging call (center) boys at call (center) girls ( ang lalim, hindi ko maarok, nalulunod ako!). Ang mga gabay na nakasaad sa ibaba [...]

An Early Rank Talk

Just a quick mention, I am a bit happy about it for now. I started this blog 15 days ago, May 26 to be more precise. I started this blog like any other site admin would do; submitting site to major search engine directories, asking for exchange links and of course anxiously and devotedly checking [...]

The Logical Paradox Of Call Center Hopping

For some call center agents, call center hopping has become a way of life. I’ve been to four centers, my poor neighbor have no where to go already since she’s been to each one. How sad. (May ilan na talagang kinakarir ang pagiging call center hopper) but don’t take it the wrong way. Agents do [...]

BPO Reaching Out To The Provinces

The call center industry is slowly reaching out to the provinces, call center’s in Cebu, Baguio, Bicol Region and the soon-to-be center in the University of Mindanao - Iligan are just few of the examples

Work From Home Call Center Job

Work at home call center, have you heard of it? This is old news. Home call centers started in the United States early 2008. Wall Street Journal calls it” homeshoring”. Several companies Hilton Hotels employs close to a thousand home based agents to take reservation calls. A US based company called Alpine Access began recruiting [...]