Call Center Jobs for Registered Nurses (RN)
A friend asked me about call center opportunities for RNs or Registered nurses. My initial reaction is come up with a poker face and nod. That’s always my reaction when I am not sure about the answer. So I told him, “well you could actually apply in call center clinics”, great suggestion. Well who could blame me? I have been hopping from one call center to the other for a few years and what is really common, aside from sleepy agents and queuing calls, is a clogged hallway leading to the nurse’s station. Why? A lot of agent’s are actually suffering from the most common contact center sickness - sore throat, and the other are just plain malingering. So why blame me if I think call centers could be a good training ground for nurses?
After giving a longer thought, a light bulb lit up. Shame on me for not thinking great opportunities that awaits registered nurses in the contact center industry. For starters; there are a lot of campaigns or accounts that are looking for customer service representative with medical background. I know HTMT has one campaign like this. And also contact centers like MediCall is also offering medical related campaigns. healthcare professionals are being sought for medical - related campaigns.
Additional benefits would be their exposure to the English language and the different accents from different customers. This exposure might just help when it comes to taking IELTS examinations just incase they plan to ply their trade abroad. Australia for one is actually opening their doors to registered nurses, I found this site and I thinks it will be helpful (Click Here for Nurse application for Australia eBooks and Help) for registered nurses that are interested in applying for a nursing position in Australia.
It must have been the sleepiness that I have missed the answers to my friend’s questions but, here it is. And I feel better.
