Call Center | and just anything under the sun

Call Center | and just anything under the sun

a call center blog and a whole lot more…

Call Center | and just anything under the sun RSS Feed
 
 
 
 

Archive for Graveyard Shift

The Logical Paradox Of Call Center Hopping

For some call center agents, call center hopping has become a way of life. I’ve been to four centers, my poor neighbor have no where to go already since she’s been to each one. How sad. (May ilan na talagang kinakarir ang pagiging call center hopper) but don’t take it the wrong way. Agents do [...]

Irate calls and How to deal with it

 

I’ve been in the call center industry and customer service for nearly what? Four years?  I’ve had my shares of frustrations and have been on the receiving end of cuss and curses thrown my way.  Do I still get affected with the jibe and constant screams directed at me by the customers? Of course I [...]

Risk of graveyard work shifts in call centers

A call center job in the Philippines, since it is usually on a graveyard shift, is a stressful job and a recent study abroad is indicating that the risk of breast cancer (especially to working women) just added another stick to the stress pile.
 
BBC reported that Denmark began compensating women who developed breast cancer after [...]

Recent Posts

Click ons

wp