Like any other employees, we at the call center industry also underwent a preliminary job interview and a final interview (and in some cases; a semi-final interview in between). Well, what do you expect? You are applying for a job that requires some serious talking, and what better ways to look into your qualifications if [...]

I’ve been in the call center industry and customer service for nearly what? Four years?  I’ve had my shares of frustrations and have been on the receiving end of cuss and curses thrown my way.  Do I still get affected with the jibe and constant screams directed at me by the customers? Of course I [...]

A call center job in the Philippines, since it is usually on a graveyard shift, is a stressful job and a recent study abroad is indicating that the risk of breast cancer (especially to working women) just added another stick to the stress pile.
 
BBC reported that Denmark began compensating women who developed breast cancer after [...]