a call center blog and a whole lot more…
It’s dress down day tonight. That sounds odd. Dress down day tonight. It really sounds odd. Anyway, moving on, a storm signal number 2 is taking her sweet time getting here in Metro manila. Aside from the usual pitter patter of rain shower on the roof, the weather outside is manageable. The best thing about [...]
Work at home call center, have you heard of it? This is old news. Home call centers started in the United States early 2008. Wall Street Journal calls it” homeshoring”. Several companies Hilton Hotels employs close to a thousand home based agents to take reservation calls. A US based company called Alpine Access began recruiting [...]
How to compute for your income tax is one of the “must knows” in the call center industry, and why not? A call center agent’s work is no cake walk. It’s stressful and it is hard work. But no complains here, just stating the obvious. Talking non stop for 8 hours each day (or night [...]
