It’s dress down day tonight. That sounds odd. Dress down day tonight. It really sounds odd. Anyway, moving on, a storm signal number 2 is taking her sweet time getting here in Metro manila. Aside from the usual pitter patter of rain shower on the roof, the weather outside is manageable. The best [...]
For some call center agents, call center hopping has become a way of life. I’ve been to four centers, my poor neighbor have no where to go already since she’s been to each one. How sad. (May ilan na talagang kinakarir ang pagiging call center hopper) but don’t take it the wrong way. Agents do [...]
Work at home call center, have you heard of it? This is old news. Home call centers started in the United States early 2008. Wall Street Journal calls it” homeshoring”. Several companies Hilton Hotels employs close to a thousand home based agents to take reservation calls. A US based company called Alpine Access began recruiting [...]
A friend asked me about call center opportunities for RNs or Registered nurses. My initial reaction is come up with a poker face and nod. That’s always my reaction when I am not sure about the answer. So I told him, “well you could actually apply in call center clinics”, great suggestion. Well who could [...]
Like any other employees, we at the call center industry also underwent a preliminary job interview and a final interview (and in some cases; a semi-final interview in between). Well, what do you expect? You are applying for a job that requires some serious talking, and what better ways to look into your qualifications if [...]
I’ve been in the call center industry and customer service for nearly what? Four years? I’ve had my shares of frustrations and have been on the receiving end of cuss and curses thrown my way. Do I still get affected with the jibe and constant screams directed at me by the customers? Of course I [...]
A call center job in the Philippines, since it is usually on a graveyard shift, is a stressful job and a recent study abroad is indicating that the risk of breast cancer (especially to working women) just added another stick to the stress pile.
BBC reported that Denmark began compensating women who developed breast cancer after [...]
