Work From Home Call Center Job
Work at home call center, have you heard of it? This is old news. Home call centers started in the United States early 2008. Wall Street Journal calls it” homeshoring”. Several companies Hilton Hotels employs close to a thousand home based agents to take reservation calls. A US based company called Alpine Access began recruiting work at home agents last year and plans to hire 1,200 more in the first half of 2009.
Here in the Philippines, the rumors about work from home call centers began as early as 2007. It has been mentioned on several blogs that PLDT would hire work at home employees where they would be provided with internet access so they could take voice call. That plan of PLDT seems to have been shelved.
Early last year, news regarding Callworkz, in partnership with Atlanta-based consulting firm Strategic Link Consulting, recruiting customer service representative to work at home hit the mainstream media. To date, Callworkz is still expanding. Here are excerpts for the press release from their official website:
Callworkz provides services for the outsourcing needs of international companies through a home-based model that allows call center agents to work from their homes in the Philippines.
FFD Ventures, a corporate client based in Atlanta, Georgia, said Callworkz allows its operation to utilize the most innovative technologies. FFD Ventures has 60 agents working from their homes throughout the Philippines to run and manage its inbound and outbound campaigns.
“With Callworkz, we continue to get tremendous results while knowing that our agents are enjoying the quality of life they deserve,” said David Johnson, proprietor of FFD Ventures.
Silverman said Callworkz is different from other BPO companies in the sense that it combines profitability with social responsibility, on equal footing.
“While we initially will be focusing in Metro Manila, as we expand we will continue our job creation and social responsibility programs throughout the country, capitalizing on newer and innovative technologies,” he said.
This has great potential, especially for mom’s who needed to stay at home to be with their kids. If you are interested to apply or just wish to inquire about this work at home customer service job and other rquirements. You could visit Callworkz’s Website at www.callworkz.com .
Disclaimer: The author is not connected in anyway with Callworkz. When applying to any company, always maintain caution. Have a happy Job Hunting
